Carnival Cruise quietly removes popular loyalty program perk: ‘No longer worth it’

Carnival Cruise removed a popular lotalty perk from its diamond and platinum program – although you probably didn’t hear about it.
This is because the popular cruise line’s loyalty members say they were not alerted tot he change, which is effective this month, per Cruise Radio.
Carnival quietly removed its complimentary $25 FunPlay casino credit for Diamond and Platinum VIFPs, which was introduced during the pandemic to replace casino tournaments that had been cancelled to follow social distancing protocols.
The FunPlay credits could be redeemed and used at the ship’s casino tables and slots.
Through the program, priority Diamond and Platinum guests could request that the amount be loaded into their casino accounts once they boarded the cruise ship.
On John Heald’s Facebook page, the Carnival Cruise Line Brand Ambassador explained that Carnival’s Casino Department decided to remove it. He also mentioned a new rewards program that is in the works.
“This is casino-specific,” Heald explained. “And please remember we are also going to be completing a new loyalty program by the end of this year.”
DON’T MISS…Insane moment Celebrity Edge cruise ship gets dangerously close to US coast [PICTURED]Family’s $15,000 Carnival Cruise spot stolen just 2 days before trip [IDENTITY THEFT]Incredible moment coastguard medevacs cruise passenger off Florida coast [VIDEO]
Loyalty members took to the comments to share their frustration about the lost perk.
“Loyal cruises are losing more and more. And more going to new cruisers,” one disappointed member wrote on Facebook. “No longer worth it to us to chase loyalty points with them.”
They added: “We will continue to cruise when the offers get better but are starting to book with other lines as well.”
“Come On!!! My husband loves that!” wrote customer Natasha, referring to the FunPlay credits. “I use cash for casinos, and he uses the free play for card games. This is such garbage!”She added: “Tell me again why he is Diamond and I am Platinum if they are going to take away the bonuses for being loyal?”